Shipping & Return Policy

RETURNS & EXCHANGES

I want every Dotty garment to live in a happy closet, with a happy customer! 

If for any reason, you are not totally in love with your new Dotty purchase, feel free to contact me for a full refund or exchange within 10 business days of original purchase. I'm happy to offer free return shipping on all exchanges. However returns are the responsibility of the customer. 

Simply email me - heather@dotty.ca - and I'll do everything possible to provide the best customer service experience you've ever had. 

SHIPPING

All packages are lovingly packed up here at my studio, and then shipped via Canada Post Expedited shipping service.

Packages usually arrive within 3-5 business days, however during COVID-19, packages could take as long as 1 week.

I am working as quickly as I can to get your new Dotty purchase shipped out asap, so you can have lots + lots of fun wearing your new garment!

- Heather Bolt